How to Order from Marinepool Onlineshop

When you access our online store, you are assigned your personal shopping cart. Thus our data bank is able to track the products you have selected while shopping with us. Due to this you are able to proceed with shopping and review and change your product selection any time. Only when you proceed to payment or leave the store your personal shopping cart will be closed.

In the index on the home page or in the left column you will find a list of product categories we currently offer in this online store. The offering changes seasonally and will be extenden when more products are added to the Extreme Sailing Series™ collecton. Please come back to check for news.
You can add a selected product to your cart by clicking on the "ADD TO CART" button.

Each product has a detailed description which you can read after selecting the respective product in the product overview of it´s category. There you can also zoom in on the product, watch it in detail and click on the "ADD TO CART" button to purchase the product. After clicking on "ADD TO CART" you will be taken to a page confirming the additon, from there you can either return to the store in order to continue shopping or proceed to checkout. You can continue to browse through the Extreme Sailing Series™ Store while the products added to your shopping cart will remain there, you can return to your cart any time by clicking on the respective button in the header of the page. Inside the cart, you can change your product selection or delete a product from your cart.
Only when you proceed to checkout, you will be asked to provide your contact data and you can then finalise your order.
As soon as we have received your order and processed it, you will receive an email confirmation. Please make sure you complete all relevant input boxes on the form, so we have your full address and contact details in case we need to reach you.
The products you ordered will be dispatched after 2-5 business days.

When is an order effective?

By adding products to your shopping cart you have not yet placed an order. An order is effective when you have filled in your address and contact data, reviewed your order, accepted our terms and conditions, taken knowledge of our cancellation policy and you have clicked on "Place Order".
You will then be taken to a confirmation page, telling you that your order has been sent and you will receive a confirmation email.
How and when will the ordered products be delivered?

Shipping Cost

Information regarding shipping costs to Germany and other countries can be found in the "PAYMENT" area. Of course you can return your products within 14 days, please see the "CANCELLATION POLICY" area for more information. All information given on this website is offered to the best of our knowledge. Errors and omissions excepted.

Prices and Taxes

All products offered in this shop are prices in Euros (€). Prices include German VAT of 16%.
Currently we only accept payments by PayPal, further payment methods might be added in future.

We are shipping with DHL.

Important information: We currently do not deliver to parcel deposit and collection stations

Delivery times vary and depend on the country you live in or your shipping address. Under normal circumstances, your order will leave our warehouse after 2-4 days. Delivery time up to 12 days. Please check the DHL website (www.dhl.com) for details regarding shipping to your country. Customs might cause delays which are beyond our control.
In case a product is out of stock, you will be told during the ordering process. In this case you can withdraw from the ordering process. We are bound to deliveries only as long as stock is available.

How can I complain about a product/delivery?

Marinestore 2000 GmbH grants you a 2 weeks no questions asked right to return products. In order to exercise this right, please send the product in original condition (new, unworn, original packaging and all labels on) to
Marine Store 2000 GmbH
Lena Christ str. 44
82152 Planegg
Germany
within 14 days of receipt. Only after expiry of these 14 days you are legally bound by a purchasing contract.

You can also submit your revocation in writing or by phone at:
Marine Store 2000 GmbH
Lena Christ str. 44
82152 Planegg
Germany
Opening Hours Mo.-Fr. 10am to 7pm, Sat. 10am to 3pm
Tel. +49 89 89961950, Fax. +49 89 125 940 944
email: info@marinestore.de - www.marinestore.de

Company Information

Marine Store 2000 GmbH
Lena-Christ-Str. 44
82152 Planegg-Martinsried
Germany

Opening Hours of Store:
Weekdays 10am to 7pm / Saturday 10am -3pm
Phone +49 (0)89 89961950, Fax +49 (0)89 125 940 944

E-Mail: info@marinestore.de
Internet: www.marinestore.de
CEO Stefan Eberle / Robert Stark | Jurisdiction: Commercial Register Munich, HRB Number: 129515 | Registered office: Munich, Germany